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NZ’s Logistics Heavyweights (and the Underdog Changing the Game) Picture this: you Google “top logistics companies in New Zealand” and up pop the usual titans - Mainfreight, TIL Logistics, DHL, FedEx - like a lineup of All Blacks in high-vis. They dominate headlines, billboard space, and freight lanes, moving everything from envelopes to earthmovers with the kind of global muscle that makes supply chains hum (or, let’s be honest, rattle like a forklift on a gravel road). They’re the household names, the billboard behemoths, the ones with fleets so big they probably need their own postcode. But let’s widen the lens. Because in the shadow of those giants, there’s another name quietly (ok, sometimes loudly) making moves across NZ, Australia, the USA, and beyond: 👉 Transport Works . Behind the headlines and stock market numbers, NZ’s logistics ecosystem is also powered by the quiet disruptors, the underdogs, the scrappy independents who punch above their weight with wit, agility, and absurd levels of caffeine. That’s where Transport Works comes in. We’re not here to outsize the giants. We’re here to outsmart them - with sharper tech, greener solutions, and the kind of customer obsession that means we’re calling warehouses at midnight and tracking shipments like our own mothers are waiting on them. (Let’s face it: no one is scarier than a mum waiting on a late delivery.) In an industry where: 72% of shippers say poor visibility into supply chains leads to inefficiencies (Supply Chain Dive, 2023), 74% of businesses struggle with last-mile delivery costs (Capgemini Research, 2024), and 80% of logistics decision-makers agree customer expectations are rising every year (Deloitte, 2024), the game isn’t just about moving more freight. It’s about moving smarter, faster, cleaner, and more transparently . This blog isn’t a chest-thumping sales pitch. It’s a love letter (okay, maybe a cheeky roast) to NZ’s logistics landscape - exploring who’s who, why they matter, and where an independent like Transport Works fits into the mix. We’re here to break down the big names, celebrate what they do best, and pull back the curtain on why the future of freight isn’t just mega-corporations and multinational muscle - it’s agility, adaptability, and attitude. Ready? Buckle up your forklift seatbelt. This is about to get interesting. Which Logistics Company in NZ Offers the Best Balance of Cost and Service? If you think “biggest” means “best,” you’ve clearly never had to chase a missing pallet through three layers of call centres, each more soul-crushing than the last. In New Zealand, several logistics players are known for balancing cost and service, but each brings a different flavor to the table. Let’s break it down: Mainfreight: The heavy-hitter with global muscle, known for integrated services and an “anything’s possible” attitude - but sometimes with big-enterprise overhead. TIL Logistics (Move): A strong regional player with tailored domestic services and deep NZ roots. Transport Works:  The fiercely independent 4PL shaking up the scene - Big enough to connect you across NZ, Australia, and the USA, Small enough to actually answer the phone at 2 a.m., Smart enough to design solutions that cut waste, cost, and chaos out of your supply chain. Freightways & SUB60: Masters of speed, with a focus on time-sensitive courier and parcel services. Oceanbridge & UB Freight: Freight forwarding experts with a sharp international focus and niche specialties. Goddards & Stellar International: Family-owned and boutique, offering high-touch service for specialised or regional needs. DHL & FedEx: Global giants with tech firepower and unmatched reach - but sometimes a little… impersonal. 47% of logistics customers rank “responsiveness” over price (PwC, 2023). 65% of businesses switch partners because of poor service, not cost (Logistics Management, 2024). So, when you ask who balances cost and service , it’s not a one-size-fits-all answer. It’s about finding the right fit for your business, your priorities, and your pain points. Sometimes that’s a mega-carrier. Sometimes that’s a specialised family-owned provider. And sometimes, it’s an independent 4PL like Transport Works , sitting right in the sweet spot - with enterprise-grade logistics, minus the enterprise-size headaches. How Does Transport Works Compare to Other Family-Owned NZ Logistics Firms? New Zealand’s logistics scene isn’t just ruled by the mega-players - it’s full of family-owned firms that have been running the roads (and rails, and ports) for decades, building reputations on trust, relationships, and doing right by their clients. Let’s give credit where it’s due: Goddards: A proudly Auckland-based, family-run operation known for hands-on service, reliability, and a deep understanding of local freight needs - particularly across the upper North Island. Stellar International: A boutique logistics provider that thrives on personal connections, offering global reach mixed with a nimble, tailor-made approach - ideal for companies wanting a strategic partner, not just a service provider. Transport Works :  Yes, we’re independent and NZ-founded, like these firms - But we play on an international field,  connecting clients across NZ, Australia, and the USA. We invest in technology , sustainabilty and data,  not just trucks and depots, giving you real-time visibility, KPI reporting, and sharper analytics. We design solutions around you,  avoiding the “pre-made package” trap, because no two supply chains (or companies) are ever truly alike. NZ Specialized Logistics (NZSL): Experts in niche solutions like event logistics, customs brokerage, and high-stakes, time-sensitive projects - bringing specialised knowledge where big players don’t always fit. Think of Transport Works as your scrappy local legend - but one with global moves and a slightly unhealthy obsession with optimising your supply chain. We’re the team that knows your first name and your freight’s GPS coordinates. Already, more than two-thirds of mid-sized NZ businesses expect logistics partners to deliver both local care and global scale (NZ Trade & Enterprise, 2024). That’s exactly the gap where firms like Transport Works thrive - delivering boutique care without boutique limitations. Here's where Each NZ Logistics Player Shines (And Where Transport Works Does It With Extra Swagger) No single company owns the logistics game - and if they claim to, someone’s been sniffing too many pallet fumes. Some dominate global freight. Some own the last-mile hustle. Some are geniuses at niche or regional moves. This section? It’s your no-spin-zone cheat sheet to who’s crushing what, where Transport Works fits, and why the real winners are the businesses sharp enough to mix global muscle with local genius. For Global Scale and Integrated Services? Look, let’s not kid ourselves - Mainfreight, DHL, FedEx are the Beyoncé of logistics: global, flawless (on the surface), and commanding entire stadiums of freight fans. They’ve got planes, trucks, warehouses, and tech ecosystems so big they probably need their own gravity fields. But here’s the thing no one tells you: Size isn’t everything. Sometimes, you want global reach without the “please hold, your call is important to us” symphony.You want a partner who can connect NZ, Australia, the USA, and beyond - but still remembers your name, your industry, and your slightly irrational fear of customs delays. That’s where Transport Works steps in: Global moves, boutique vibes.It ’s like flying business class… but with a team that actually cares if your luggage (or in this case, 5,000 units of inventory) shows up. For Specialised or Flexible Regional Solutions? Here’s where the giants start to fumble their spreadsheets. Need a last-minute dangerous goods shipment across the country? A temperature-controlled load rerouted on the fly? A solution that wasn’t baked into a PowerPoint template in 2011? Transport Works thrives in the chaos. We’re the agile, adaptable 4PL that treats “it’s complicated” like a personal dare. And so do other fierce local players - think NZ Specialized Logistics for niche forwarding or Stellar International for boutique global service. Big providers are great at following playbooks.We’re great at rewriting them mid-game. For Fast Courier / Parcel Services? Speed demons, this one’s for you. If you need someone to break the land-speed record getting parcels from A to B, you’re looking at legends like SUB60 and Freightways . These are the masters of last-mile urgency, sprinting across cities like caffeinated greyhounds with barcodes. But if you want those express services woven seamlessly into your wider supply chain , that’s where Transport Works shines. We partner smart, integrate better, and make sure your express runs don’t become expensive one-offs but part of a well-oiled logistics machine. We’re the connective tissue between “OMG, it needs to be there today” and “let’s make sure the whole operation stays profitable.” For Supply Chain Management + Industry-Specific Services? Here’s where it gets nerdy - and we love it. We don’t just move freight. We fix the machine behind the freight. For industries like FMCG, healthcare, ecommerce, and events, we turn clunky, overcomplicated supply chains into competitive weapons. Think: cleaner data, sharper KPIs, smoother workflows, fewer late-night “where is it?!” emails. While some players just shuffle boxes, Transport Works is in there reengineering your operations, poking at the bottlenecks, and turning your supply chain from cost centre to secret weapon. Top National & International Logistics Companies in NZ (Cheat Sheet) Here’s who’s big in NZ logistics, and why Transport Works belongs in the mix: Company Why They Matter / What They’re Known For Mainfreight The mega-player with global reach, integrated services, and a reputation so polished it probably has its own LinkedIn influencer account. DHL The global powerhouse with tech firepower, customs expertise, and a network so big it should have its own country code. FedEx The OG of international express delivery - fast, reliable, and borderline obsessive about next-day timelines. TIL Logistics Group (Move) Regional strength, tailored domestic services, and NZ bulk transport muscle - a big deal if you’re moving more than just parcels. Transport Works The independent 4PL challenger that punches above its weight - smarter, faster, more tailored service; global moves + local care; fixing the machine, not just moving freight, with sustainability stitched into every route, report, and reroute. Freightways NZ’s express, parcels, and time-sensitive courier king - when you need it there yesterday (and maybe a branded van to look cool doing it). Mondiale VGL Major NZ-Australia-Asia player after the Mondiale + VISA Global Logistics merger - global forwarding, contract logistics, and supply chain solutions at scale. Toll NZ Heavy-hitter in transport, warehousing, and freight forwarding across NZ, Australia, and Asia-Pacific - old-school muscle meets big-network reach. Oceanbridge Global shipping and freight forwarding specialists, especially strong in sea freight - they’ll get your containers across oceans, no sweat. UB Freight A nimble, full-service international freight forwarder with expertise in tricky cross-border moves and customs clearance. Stellar International Boutique logistics player focused on strategic, high-touch service - think of them as the luxury consultants of the freight world. Goddards Proudly family-owned, Auckland-focused, with a reputation for reliable transport and logistics - local grit with a personal touch. NZ Specialized Logistics (NZSL) Niche experts for event logistics, dangerous goods, and high-stakes, time-sensitive projects - they’re the “call us when it’s complicated” crew. SUB60 Last-mile speed demons - New Zealand’s go-to for urgent, same-day, adrenaline-fueled courier services. Parcelport Tech-driven ecommerce shipping aggregator that helps SMEs access competitive courier rates - the Robin Hood of small-business logistics. How to Choose the Best Logistics Company for You Look - choosing a logistics partner isn’t like picking a phone plan. You’re not just comparing prices and hoping for a free upgrade. You’re choosing the crew that’s going to carry your business reputation, customer promises, and bottom line on their forklifts. So, how do you sort through the flashy marketing, corporate jargon, and “we’re innovative!” buzzwords? Here’s your no-nonsense checklist: ✅ Do they get my industry - or just say they do? Moving FMCG isn’t the same as shipping fine art. Pharma isn’t retail. Ecommerce isn’t bulk freight. Look for a partner with actual experience in your sector, not just a webpage that says “we serve all industries.” ✅ Will they flex to my needs - or shove me into a box? Are they listening to your pain points, or handing you a one-size-fits-all contract? Ask how they handle special requests, seasonal spikes, last-minute chaos, and exceptions. Flexibility isn’t a luxury - it’s survival. ✅ Do they have the tech and data to back it up? “Visibility” isn’t a buzzword - it’s the difference between sleeping at night or refreshing a tracking page like a feral raccoon. Ask about reporting, integrations, real-time tracking, and KPI monitoring. ✅ Are they serious about sustainability - or just using green fonts? By 2030, over 70% of supply chain managers globally will be under pressure to reduce emissions and improve sustainability metrics (World Economic Forum, 2024). Does your logistics partner have a real sustainability plan or just some vague “we care about the planet” marketing copy? ✅ Do they actually care if my shipment makes it - or am I just a ticket number? When things go wrong (and they will), do you get a person who knows your business, or a chatbot asking you to rate your experience? ✅ Do I want a provider - or a partner? This is the big one. A provider moves boxes.A partner moves your business forward. They think, adapt, and problem-solve with you, not just for you. The Bottom Line? You need a logistics company that’s not just big, fast, or cheap - but smart, committed, transparent, and future-ready. And if you’re reading this, you’ve probably already found one that fits. FAQs What Makes Transport Works Stand Out Among International Freight Providers in NZ? When you stack up international freight giants like DHL and FedEx, you’re talking about companies that move millions of parcels a day, spanning 220+ countries , with tech systems so advanced they probably have their own satellites (spoiler: they do). Let’s give credit where it’s due: DHL: Global express shipping powerhouse, with cutting-edge logistics tech, vast customs expertise, and a network so dense it’s basically the circulatory system of global trade. FedEx: The OG overnight delivery king, known for speed, reliability, and moving nearly 15 million packages daily - with the planes, trucks, and software to make it happen. UPS & Toll Global Express: International muscle with specialist services, from healthcare logistics to heavyweight freight, backed by years of global-scale experience. So where does Transport Works fit into this planetary orbit of logistics? We’re the nimble challenger carving out a space between boutique local firms and multinational giants: Global air, sea, road, and rail connections - yes, we play in the big leagues. Hands-on, NZ-grown service - the kind the giants can’t match when you need a human, not a hotline. Fast problem-solving, no endless chains of corporate approvals - because a late container doesn’t wait for Monday’s executive meeting. Clients who aren’t just ticket numbers - they’re the reason we’re up at 2 a.m., double-checking customs holds like logistics detectives on too much caffeine. And here’s the kicker: By 2030 , over 70% of shippers globally will prioritise partnerships that combine global scale with local expertise and flexibility (McKinsey & Company, 2024). That’s the sweet spot where Transport Works thrives - delivering the reach of an international provider, with the responsiveness of your local fixer. Why Is Transport Works Considered a Reliable Choice for NZ Freight Needs? Reliability in logistics isn’t just about trucks showing up - it’s about trust, transparency, and the ability to deliver under pressure (and preferably without sending your ops team into a collective meltdown). Let’s be fair: Mainfreight has a reputation for operational discipline and a famously strong team culture. TIL Logistics is known for deep sector expertise and decades of getting the job done across NZ. DHL and FedEx ? They’ve practically written the global playbook on express delivery and cross-border logistics. So why do companies turn to Transport Works ? Because we: Deliver on-time performance - and not just when the sun’s shining and the motorways are clear. Design end-to-end solutions, not piecemeal fixes - we’re here to clean up the mess behind the freight, not just move it. Handle complex industries with confidence - FMCG, healthcare, ecommerce, dangerous goods, live events (and yes, we’ve shipped some truly weird stuff). Stay on call when others clock out - because no one’s solving a Friday 4:55 p.m. warehouse crisis by submitting a help desk ticket. Here’s the real kicker: By 2030 , over 75% of supply chain leaders say resiliency and flexibility will matter more than cost savings alone (Gartner, 2024). In other words: businesses are done gambling on the cheapest carrier - they want partners who’ll show up, own the problem, and keep their promises when things get messy. That’s where Transport Works stands tall:We’re the ones companies call when they want their supply chain to stop feeling like a roulette wheel and start running like clockwork. How Do Local Companies Like Transport Works Meet Specialised Industry Demands? Let’s get one thing straight:In logistics, specialised isn’t just a service - it’s an art form . And local players across New Zealand know it. You’ve got: NZ Specialized Logistics (NZSL): Masters of high-stakes event logistics, dangerous goods, and time-sensitive shipments. They’re the people you call when your freight needs a bodyguard, a therapist, and a 24/7 hotline. Stellar International: Boutique but mighty, blending global reach with a white-glove approach. Think of them as the luxury concierge of freight - fewer shipments, more strategy. Goddards: Auckland’s homegrown freight heroes, known for moving everything from awkward oversized gear to urgent commercial hauls, with a local’s sense of grit and know-how. And then there’s Transport Works - a.k.a. the team that looks at a logistical migraine and says, “Hold my coffee.” Here’s what we handle with suspicious levels of enthusiasm : Temperature-sensitive goods - perishables, pharma, frozen, chilled… basically, anything that melts, wilts, or freaks out if left alone too long. We babysit it like it’s made of gold (sometimes, it actually is). High-value, high-security freight - jewellery, electronics, medical equipment, art, luxury goods. We’re not saying we’d throw ourselves in front of a runaway forklift for your shipment… but we probably would. Last-mile ecommerce delivery - the chaotic final sprint where reputations are made or destroyed. Missed parcels? Wrong address? Not on our watch. Full-scale event + exhibition logistics - live concerts, trade shows, corporate galas. When the curtain goes up, no one cares that customs got grumpy - it just has to be there. Here’s the truth: We listen like therapists, plan like NASA engineers, and execute like caffeinated ninjas. Because specialised freight isn’t a “nice-to-have” - it’s make-or-break for industries. By 2030 , over 60% of global supply chains will depend on hyper-specialised, hyper-flexible solutions to survive tightening regulations, rising consumer demands, and climate-related disruptions (World Economic Forum, 2024). Translation? The future belongs to the players who can pivot faster than a forklift in reverse - not just those who move the most boxes. So yeah, the big guys have scale.But local specialists like NZSL, Stellar, Goddards - and yes, Transport Works - have the scrappiness, obsession, and downright weird enthusiasm for turning logistical nightmares into flawless deliveries. You don’t hire us because it’s easy. You hire us because when it’s hard, we’re the ones who show up. How to Choose the Best Logistics Company for You Look - choosing a logistics partner isn’t like picking a phone plan. You’re not just comparing prices and hoping for a free upgrade. You’re choosing the crew that’s going to carry your business reputation, customer promises, and bottom line on their forklifts. So, how do you sort through the flashy marketing, corporate jargon, and “we’re innovative!”   buzzwords? Here’s your no-nonsense checklist: ✅ Do they get my industry - or just say they do? Moving FMCG isn’t the same as shipping fine art. Pharma isn’t retail. Ecommerce isn’t bulk freight. Look for a partner with actual experience in your sector,  not just a webpage that says “we serve all industries.” ✅ Will they flex to my needs - or shove me into a box? Are they listening to your pain points, or handing you a one-size-fits-all contract? Ask how they handle special requests, seasonal spikes, last-minute chaos, and exceptions.  Flexibility isn’t a luxury - it’s survival. ✅ Do they have the tech and data to back it up? “Visibility” isn’t a buzzword - it’s the difference between sleeping at night or refreshing a tracking page like a feral raccoon.  Ask about reporting, integrations, real-time tracking, and KPI monitoring. ✅ Are they serious about sustainability - or just using green fonts? By 2030, over 70% of supply chain managers globally  will be under pressure to reduce emissions and improve sustainability metrics (World Economic Forum, 2024). Does your logistics partner have a real sustainability plan  or just some vague “we care about the planet” marketing copy? ✅ Do they actually care if my shipment makes it - or am I just a ticket number? When things go wrong (and they will), do you get a person who knows  your business, or a chatbot asking you to rate your experience? ✅ Do I want a provider - or a partner? This is the big one. A provider moves boxes.A partner moves your business forward. They think, adapt, and problem-solve with you, not just for you. The Bottom Line? You need a logistics company that’s not just big, fast, or cheap  - but smart, committed, transparent, and future-ready. And if you’re reading this, you’ve probably already found one that fits. Final Word Mainfreight, DHL, FedEx? Respect. They’re the giants for a reason - global scale, polished systems, fleets that could probably qualify as small nations. But Transport Works? We’re the underdog your competitors wish you hadn’t found. We’re the 4PL that punches above its weight, turning chaos into control, building greener, leaner supply chains, and picking up the phone when the big guys leave you on hold. We don’t just move freight.We move businesses forward - with agility, accountability, and just the right amount of caffeine-fueled stubbornness. In a world where size impresses but adaptability wins , the future belongs to companies who can flex, care, and deliver. Spoiler: That’s where we come in.

And How does KPI reporting improve supply chain efficiency? Because What Gets Measured, Gets Managed Running a high-performing supply chain isn’t about luck - it’s about numbers, insights, and smart decision-making. If you’re not tracking the right Key Performance Indicators (KPIs), you’re essentially flying blind, hoping your logistics magically work themselves out. Spoiler alert: they won’t. The best supply chain operators measure, optimise, and constantly fine-tune their logistics. So, whether you’re battling late deliveries, bloated inventory, or supply chain bottlenecks. How does KPI reporting improve supply chain efficiency? Let’s be real: flying blind in supply chain management is a one-way ticket to chaos. KPI (Key Performance Indicator) reporting is what turns that chaos into control - and here’s how it seriously upgrades your game: ✅ Performance scorecards, not guesswork KPIs put hard numbers on things like delivery speed, inventory turnover, and order accuracy. No more “we think we’re doing okay” - now you know . ✅ Bottleneck busting Regular reporting shines a light on what’s slowing you down. Are shipments stuck? Are returns piling up? KPIs are your early warning system. ✅ Decisions based on data, not vibes KPI reports hand you the facts, so you can optimize resources, tweak processes, and manage vendors without just going on gut feel. ✅ Everyone rowing in the same direction KPIs align your team with business goals. Clear targets mean fewer crossed wires and more “heck yes, we hit that number!” ✅ Continuous improvement (aka supply chain glow-up) Tracking KPIs over time shows you if changes are working - or if you just created a fancier version of the same old problem. ✅ Risk radar Spotting issues early (stockouts, delays, overstock) helps you course-correct before they snowball into budget-killing disasters. 💡 Bottom line: KPI reporting doesn’t just tell you where you are - it tells you where to go, how to get there, and what to fix along the way. At Transport Works, we help businesses set up smart, actionable KPI dashboards that keep operations lean, fast, and customer-pleasing. These Top 10 Supply Chain KPIs will keep your operations lean, mean, and running like a well-oiled machine 1. On-Time Delivery (OTD) What It Measures: The percentage of orders delivered to customers on or before the promised delivery date. Why It Matters: OTD is a direct indicator of customer satisfaction and supply chain reliability. Consistently meeting delivery commitments enhances customer trust and loyalty. According to a study by FourKites, on-time delivery is one of the critical metrics for meeting customer demands and improving satisfaction. Formula: (Number of On-Time Deliveries / Total Number of Deliveries) × 100 🔍 How to Improve It: Use real-time tracking to monitor deliveries in transit - Check out our KPI Reporting solutions Optimise last-mile delivery strategies Hold suppliers accountable for delays - See how we manage supplier performance 2. Inventory Turnover Ratio What It Measures: The number of times inventory is sold and replaced over a specific period. Why It Matters: A higher turnover ratio indicates efficient inventory management and strong sales, while a lower ratio may suggest overstocking or weak sales. Efficient inventory turnover reduces holding costs and minimizes the risk of obsolescence. Industry benchmarks vary, but many companies aim for an inventory turnover ratio between 5 and 10. Formula: Cost of Goods Sold (COGS) / Average Inventory Value 🔍 How to Improve It: Use predictive analytics to manage stock levels - Explore our technology-driven solutions Eliminate slow-moving SKUs and optimise demand forecasting Leverage regional warehousing for faster inventory movement - See how we streamline warehousing 3. Order Accuracy Rate What It Measures: The percentage of orders delivered without errors, including correct items, quantities, and documentation. Why It Matters: High order accuracy minimizes returns and increases customer satisfaction. Errors in orders can lead to increased operational costs and damage to the company's reputation. According to Symbia, improving order accuracy is essential for enhancing customer satisfaction. Symbia Logistics Formula: (Number of Accurate Orders / Total Number of Orders) × 100 🔍 How to Improve It: Invest in automated warehouse management systems - See how we implement logistics tech Use barcode scanning & RFID tracking to reduce errors Improve employee training on picking & packing 4. Cash-to-Cash Cycle Time What It Measures: The time taken to convert cash invested in inventory into cash received from sales. Why It Matters: A shorter cash-to-cash cycle indicates a more efficient use of capital. Reducing this cycle improves liquidity and allows for reinvestment in other areas of the business. Companies with optimized cash-to-cash cycles can better manage their working capital and reduce financing costs. Formula: Days Inventory Outstanding + Days Sales Outstanding - Days Payable Outstanding 🔍 How to Improve It: Streamline supplier payments Improve inventory turnover with smarter stocking strategies - We can help Shorten receivables collection time 5. Perfect Order Rate What It Measures: The percentage of orders delivered on time, complete, and without damage. Why It Matters: This KPI reflects the overall efficiency and effectiveness of the supply chain. A higher perfect order rate leads to increased customer satisfaction and reduced costs associated with returns and rework. According to Cleo, perfect order fulfillment is a key indicator of a well-functioning supply chain. Cleo Formula: (Number of Perfect Orders / Total Number of Orders) × 100 🔍 How to Improve It: Use automated quality control checks Enhance warehouse picking accuracy - Our logistics solutions help Implement real-time tracking - Monitor supply chain KPIs with us 6. Fill Rate What It Measures: The percentage of customer demand met through immediate stock availability without backorders or lost sales. Why It Matters: A high fill rate indicates effective inventory management and the ability to meet customer demand promptly. Maintaining an optimal fill rate reduces the likelihood of stockouts and enhances customer satisfaction. Industry standards for fill rates often aim for 95% or higher, depending on the sector. Formula: (Number of Units Delivered on First Attempt / Total Number of Units Ordered) × 100 🔍 How to Improve It: Optimise warehouse inventory placement Use demand forecasting tools Diversify supplier sources to prevent shortages 7. Days Sales of Inventory (DSI) What It Measures: The average number of days it takes to sell the entire inventory during a specific period. Why It Matters: DSI provides insights into inventory liquidity. A lower DSI indicates efficient inventory management and quicker turnover, while a higher DSI may suggest overstocking or slow-moving products. Efficient inventory turnover is crucial for reducing holding costs and minimizing the risk of obsolescence. Formula: (Average Inventory / Cost of Goods Sold) × 365 🔍 How to Improve It: Clear slow-moving stock with promotions Refine demand forecasting ( Use our analytics tools ) Implement JIT (Just-in-Time) inventory strategies 8. Supplier On-Time Delivery Rate What It Measures: The percentage of orders from suppliers received on or before the agreed-upon delivery date. Why It Matters: Reliable supplier performance ensures smooth production schedules and timely order fulfillment. Poor supplier delivery performance can lead to production delays, increased costs, and customer dissatisfaction. According to FourKites, supplier on-time delivery is a critical metric for optimizing supply chain operations. FourKites Formula: (Number of On-Time Supplier Deliveries / Total Number of Supplier Deliveries) × 100 🔍 How to Improve It: Work with high-performing suppliers Negotiate penalties for late deliveries Use data to track supplier performance ( We’ve got the tools ) 9. Cost of Goods Sold (COGS) What It Measures: The direct costs attributable to the production of goods sold by a company, including the cost of materials and labor. Why It Matters: Understanding COGS is essential for pricing strategies and profitability analysis. Monitoring COGS helps in identifying areas for cost reduction and improving gross margins. Effective management of COGS contributes to a healthier bottom line and competitive pricing. Formula: Beginning Inventory + Purchases During the Period - Ending Inventory 🔍 How to Improve It: Negotiate better supplier contracts Reduce waste in production & logistics Optimise packaging & handling costs 10. Return Rate What It Measures: The percentage of products returned by customers after purchase. Why It Matters: A high return rate may indicate issues with product quality, inaccurate descriptions, or shipping errors. Monitoring return rates helps identify areas for improvement in product development, marketing, and logistics. Reducing return rates can lead to cost savings and increased customer satisfaction. 🔍 How to Improve It: Improve quality control Ensure accurate product descriptions Use better packaging to prevent damage FAQs | Top 10 Supply Chain KPIs You Need to Track Tracking the right Key Performance Indicators (KPIs) is essential for optimising supply chain performance, reducing costs, and improving efficiency. Below are five in-depth, SEO-optimised FAQs to help businesses understand why these metrics matter and how they can transform logistics operations. Why are supply chain KPIs important for business success? Supply chain KPIs provide data-driven insights that help businesses make informed decisions, reduce inefficiencies, and improve profitability. Without tracking KPIs, companies risk delayed deliveries, inventory mismanagement, and rising logistics costs. Key Reasons to Track KPIs: Improved Operational Efficiency: Businesses that actively track supply chain metrics can improve on-time delivery rates by up to 20% (Source: FourKites). Cost Reduction: Companies with high inventory turnover ratios experience lower storage costs and reduced product obsolescence , resulting in savings of up to 30% on inventory carrying costs (Source: McKinsey & Company). Customer Satisfaction & Retention: A 1% improvement in perfect order fulfillment can lead to a 3% increase in customer satisfaction and repeat business (Source: Gartner). ✅ Looking to optimise your supply chain KPIs? Discover our KPI reporting solutions . How do businesses improve on-time delivery (OTD) performance? On-time delivery (OTD) is a critical metric that measures how efficiently a company meets promised delivery dates. A poor OTD score can lead to customer dissatisfaction, lost revenue, and supply chain disruptions. Strategies to Improve OTD: Real-Time Shipment Tracking: Businesses using GPS tracking and AI-powered route optimisation see a 15% improvement in delivery accuracy (Source: Deloitte). Warehouse Optimisation: Companies with automated picking and packing systems reduce fulfillment errors by 30% and improve OTD performance (Source: Supply Chain Dive). Better Supplier Coordination: Businesses that implement supplier performance tracking experience a 20% reduction in late shipments . ✅ Want to enhance your on-time delivery rates? Explore our real-time logistics solutions . What is inventory turnover ratio, and how does it impact supply chain efficiency? The inventory turnover ratio measures how efficiently a business sells and replaces stock over a given period. A high turnover ratio means products are moving quickly, while a low ratio indicates excess stock and higher holding costs. Why It Matters: Faster Inventory Movement: Retailers with a high inventory turnover ratio can reduce warehousing costs by 20% (Source: CBRE). Lower Risk of Overstocking: Companies tracking inventory turnover are 40% more likely to avoid excess stock issues (Source: Harvard Business Review). Optimised Cash Flow: A higher inventory turnover means cash is not tied up in unsold goods , improving financial liquidity. ✅ Struggling with slow inventory turnover? Let’s optimise your inventory strategy . What is the perfect order rate, and how does it affect customer satisfaction? The perfect order rate is one of the most comprehensive supply chain KPIs, measuring the percentage of orders that are delivered on time, in full, and without damage. The Impact on Business Performance: Customer Loyalty: A 5% increase in perfect order fulfillment can lead to a 25% increase in customer retention (Source: Bain & Company). Lower Operational Costs: Companies that improve their perfect order rate by just 1% can reduce logistics costs by 3% (Source: Gartner). Fewer Returns & Refunds: Businesses with a 98% perfect order rate see a 50% decrease in return rates , saving millions in reverse logistics expenses . ✅ Want to achieve near-perfect order accuracy? See how our logistics management solutions help . How does tracking supplier on-time delivery improve overall supply chain performance? Supplier on-time delivery (OTD) measures the percentage of supplier shipments that arrive on time, ensuring that production schedules and order fulfillment stay on track. Why It’s Essential: Reduced Supply Chain Delays: Businesses with strong supplier performance tracking experience a 15% reduction in production downtime (Source: McKinsey & Company). Better Inventory Planning: Companies that monitor supplier OTD can lower stockouts by 30% , ensuring they always have the right products at the right time. Cost Savings: Late supplier deliveries increase operational costs by 10-15% due to rush shipping and production delays. ✅ Struggling with unreliable suppliers? Improve supplier performance with our logistics tracking solutions . How does KPI reporting improve supply chain efficiency? Let’s be real: flying blind in supply chain management is a one-way ticket to chaos. KPI (Key Performance Indicator) reporting is what turns that chaos into control - and here’s how it seriously upgrades your game: ✅ Performance scorecards, not guesswork KPIs put hard numbers on things like delivery speed, inventory turnover, and order accuracy. No more “we think we’re doing okay” - now you know . ✅ Bottleneck busting Regular reporting shines a light on what’s slowing you down. Are shipments stuck? Are returns piling up? KPIs are your early warning system. ✅ Decisions based on data, not vibes KPI reports hand you the facts, so you can optimize resources, tweak processes, and manage vendors without just going on gut feel. ✅ Everyone rowing in the same direction KPIs align your team with business goals. Clear targets mean fewer crossed wires and more “heck yes, we hit that number!” ✅ Continuous improvement (aka supply chain glow-up) Tracking KPIs over time shows you if changes are working - or if you just created a fancier version of the same old problem. ✅ Risk radar Spotting issues early (stockouts, delays, overstock) helps you course-correct before they snowball into budget-killing disasters. 💡 Bottom line: KPI reporting doesn’t just tell you where you are - it tells you where to go, how to get there, and what to fix along the way. At Transport Works, we help businesses set up smart, actionable KPI dashboards that keep operations lean, fast, and customer-pleasing. Final Thoughts on Supply Chain KPIs Measuring the right supply chain KPIs allows businesses to reduce costs, improve delivery accuracy, streamline inventory, and enhance supplier performance. Without accurate performance tracking, businesses risk inefficiencies that lead to lost revenue, poor customer experiences, and excessive logistics costs. Need help tracking and optimising your supply chain KPIs?

You can’t have a smooth-running supply chain without transport and warehouse working hand in hand. They’re the peanut butter and jelly of logistics. The Batman and Robin of fulfilment. The Taylor and Travis of operational efficiency. (Too soon?) But here’s the reality: most businesses treat them like distant cousins. Separate systems, separate teams, separate headaches. Spoiler alert: That siloed setup? It’s probably costing you money, time, and a few grey hairs. Let’s break down why tight integration between transport and warehouse isn’t just smart - it’s essential. And how getting it right can unlock serious gains across your supply chain. The Transport and Warehouse Disconnect (and Why It Hurts) Ever had stock show up to your warehouse unannounced at 3:47pm on a Friday? Or a transport partner rock up, only to find your warehouse team hasn’t even picked the orders yet? This misalignment leads to: Late dispatches and missed SLAs Overtime blowouts (hello, Saturday shifts) Lost inventory in transit Frustrated warehouse crews and cranky customers All because transport and warehouse weren’t on the same page - or worse, weren’t even reading the same book. Smart Businesses Sync the Two Like a Swiss Watch When your transport and warehouse operations are integrated, magic happens: Inbound freight gets booked into your WMS in real time Staff can plan for receiving, put-away, or cross-docking - before the truck shows up Outbound orders trigger automated carrier bookings and label generation Dispatch cut-offs are met with time to spare, not a mad forklift scramble It’s not rocket science. It’s just good logistics. And the payoff? 📈Faster turns. Lower costs. Fewer errors. And a warehouse team that might actually smile on a Monday. Warehousing Isn’t Just Storage. It’s Strategic. The days of dusty shelves and passive pallet racking are long gone. Modern warehouses are: High-speed order fulfilment machines Data-rich inventory hubs The beating heart of eCommerce and B2B success But they only perform at their peak when paired with transport systems that: Offer real-time ETA visibility Can flex with fulfilment volumes Provide accurate proof-of-delivery (POD) for every order out the door At Transport Works , we make sure your warehouse doesn’t just receive and ship —it connects seamlessly with transport, so stock flows like clockwork. Real-World Payoff: The Numbers Don’t Lie Companies that integrate transport and warehouse operations see some serious upside: 20–30% faster order cycle times (source: Logistics Management) 15% lower freight costs through better load planning and dock scheduling Up to 99.8% picking accuracy thanks to synchronised picking and dispatch And far fewer calls that start with, “Hey, where’s that thing we shipped yesterday?” This isn’t just logistics efficiency—it’s a competitive advantage . What Integration Looks Like (Without the Tech Jargon) Imagine this: Your TMS and WMS talk to each other in real time Every inbound shipment has a booked dock time Every outbound order auto-generates its carrier label + dispatch manifest Your transport team gets live updates from the warehouse, and vice versa Now imagine how much smoother your day runs when that’s your new normal. We’ve helped businesses across Australia, New Zealand, and the US make this a reality—without a five-year IT project or a 200-slide deck. Final Word: Transport Meets Warehouse If your transport and warehouse teams are still operating like they’re on different planets, it’s time to bring them back into the same orbit. Transport Meets Warehouse Integrated logistics isn’t just a nice-to-have—it’s how you: Ship faster Fulfil smarter Reduce errors And keep customers coming back Want to make your transport and warehouse operations work together—not against each other? Transport Works builds smart, scalable logistics solutions that link transport, warehouse, and everything in between. We don't just deliver freight—we deliver the systems that make freight work . 📦🚛📈 Let’s get you moving in the right direction.

Transport Works delivers the Best 4PL Logistics Services & Supply Chain Management in USA, AUS, NZ. Sustainable Logistics, KPI Reporting, TMS, WMS, B2B 3PLs Transport Works. Always Delivering. At Transport Works, we don’t just move freight - we move industries forward. As a leading fourth-party logistics (4PL) facilitator, we deliver smarter, data-driven, and sustainable logistics solutions across the USA, Australia, and New Zealand. Our end-to-end supply chain management services combine cutting-edge logistics technology, real-time KPI reporting, and a rock-solid global carrier network to streamline multimodal transport, last-mile delivery, and distribution logistics. Whether you're a business scaling up or a 3PL provider levelling up, we help you optimise operations, reduce costs, and gain visibility - locally and globally. Global Reach From New York to Auckland, we connect businesses across continents. FIND OUT MORE Local Expertise We know the lay of the land - and the sea, air, and rail. FIND OUT MORE Tech-Driven Advanced logistics software and KPI reporting puts you in control. FIND OUT MORE Sustainable Logistics Smarter routes, greener logistics solutions, better outcomes. FIND OUT MORE EXPLORE OUR LOGISTICS & SUPPLY CHAIN SERVICES Transport Works Services Everything You Need. Everywhere You Need It. When it comes to moving goods, solving problems, and delivering excellence, Transport Works has you covered. From local deliveries to global shipping, we offer a full suite of logistics services tailored to meet your unique needs. Small enough to care, big enough to deliver - we’re the logistics partner that works as hard as you do. Supply Chain Management & Solutions Your Supply Chains Secret Weapon We design, tweak, and optimize supply chains that do more with less. More efficiency, less cost. More visibility, fewer headaches. With our expert management, your supply chain isn’t just functional - it’s unstoppable. VIEW SERVICE B2C 3PL Warehousing & Distribution E-Commerce Where Clicks Meet Deliveries You sell it, we ship it. From inventory management to last-mile delivery, our tech-driven 3PL warehousing solutions are tailored to meet the fast-paced needs of the e-commerce world. Sit back - we’ve got your fulfilment covered. VIEW SERVICE Logistics & Distribution Logistics That Don’t Miss a Beat From point A to Z (and every stop in between), we make logistics work as smoothly as your morning coffee. From daily collections, regional routes or nationwide sweeps, our distribution network ensures your goods get where they need to go—fast, efficient, and stress-free. VIEW SERVICE KPI Reporting & Business Intelligence From Data to Decisions Your logistics data holds the answers - our business intelligence tools unlock them. With real-time KPI reporting and actionable insights, we help you spot trends, streamline operations, and stay two steps ahead so your customers are informed every step of the way. VIEW SERVICE Continuous Improvement Great Today, Unstoppable Tomorrow At Transport Works, we’re relentless about raising the bar. From refining processes to implementing the latest innovations, we continuously optimize your logistics to keep your supply chain efficient, effective, and one step ahead of the competition. VIEW SERVICE Customs Clearance & International Shipping Crossing Borders Like Pros From cartons to containers, we take the red tape out of international shipping. Customs clearance? Done. Import/Export headaches? Sorted. We make global logistics feel local - so your goods keep moving, no matter the destination. VIEW SERVICE VIEW ALL OUR LOGISTICS SERVICES From Coast to Coast, Across the Tasman, and Beyond - We’ve Got You Covered. With a global footprint spanning the USA, Australia, and New Zealand, Transport Works delivers logistics solutions that bridge continents and streamline supply chains. Whether it’s navigating the complexities of American highways, optimizing regional deliveries Down Under, or mastering Kiwi-style efficiency, we bring local expertise and global clout to every shipment. Wherever you do business, we’re there to make it seamless, sustainable, and stress-free. USA LOGISTICS AUSTRALIAN LOGISTICS NZ LOGISTICS Transport Works. Always Delivering - Fast, Reliable, Smart & Sustainable Logistics Solutions. We’re not just in the business of logistics; we’re in the business of moving businesses forward. At Transport Works, we turn supply chain chaos into a well-oiled masterpiece. Spanning Australia, New Zealand, and the USA, our team delivers Logistics and Distribution Solutions that are seamless, smart, sustainable and tailor-made to keep your goods - and your goals - moving. In Australia, we’ve mastered the art of domestic shipping, from outback roads to bustling city streets, ensuring parcels, pallets, and bulk freight arrive on time, every time. As your Logistics Facilitator, we don’t just find you a carrier - we find you the carrier, securing the best deals and routes while you stay focused on growing your business. Need fulfilment and shipping solutions set up? Consider us your logistics architects, simplifying operations so you can deliver on promises effortlessly. Across the ditch in New Zealand , our Kiwi know-how delivers more than goods - it delivers confidence. Whether it’s agile domestic shipping, logistics facilitation with global clout, or transport services that don’t miss a beat, we’re the logistics partner businesses trust. We’ve even got fulfilment and shipping setups down to a science, making sure your operations hum like a finely tuned machine. And in the USA ? Coast to coast and everything in between, we handle the complexities of one of the busiest logistics markets with ease. Domestic shipping, logistics facilitation, and transport services are our bread and butter - delivered with speed, accuracy, and the kind of know-how that only comes from being the best. Setting up fulfilment and shipping? We’ll have your operation clicking like clockwork. You Talk. We Listen. Then Deliver We understand that every business is truly one of a kind, with unique challenges and goals. That’s why we don’t just offer logistics services - we create personalized strategies that align perfectly with your objectives, surpass your expectations, and streamline your operations. From the very first conversation to the final delivery, we’re committed to crafting solutions that not only meet your needs but also help your business thrive. FIND OUT MORE Technology That Moves at the Speed of Your Business From real-time tracking that lets you monitor every shipment’s journey to seamless integrations with major ERP systems that streamline your operations, our technology is built to keep pace with your ambitions. Whether it’s optimizing routes, improving supply chain visibility, or automating routine tasks, we ensure you stay informed, efficient, and in control at every step. FIND OUT MORE Sustainability isn’t just a trend to us - it’s a commitment We’re on a mission to redefine logistics - smarter, greener, and more sustainable with every shipment. By cutting carbon footprints through resource efficiency, championing eco-friendly packaging, and embracing circular supply chains, we’re reshaping the industry for a future that works for the planet. At Transport Works, we’re building supply chains that deliver without costing the earth. FIND OUT MORE From supply chain design to sustainable solutions, warehousing to KPI reporting, Transport Works is the backstage crew that makes your business the star. Whether it’s navigating the landscapes of New Zealand, the outback of Australia, or the bustling hubs of the USA, we’re the team that punches above our weight, delivering results that exceed expectations. EXPLORE OUR LOGISTICS SERVICES The Latest from Our Blog Curious about what the logistics landscape will look like by 2025? Hint: it’s going to be faster, smarter, and a whole lot greener. With U.S. e-commerce sales barreling past $1.3 trillion and sustainability rising from a “nice-to-have” to a must-have, the pressure is on to deliver quickly and responsibly. The Transport Works Blog is your ultimate resource for logistics solutions, supply chain optimisation, freight management, and sustainable transport. We dive deep into global freight trends, real-time tracking technologies, warehouse automation, last-mile delivery, and supply chain visibility to help businesses streamline operations and boost efficiency. Our expertly crafted, logistics content delivers cutting-edge insights on 4PL logistics, freight brokerage, multimodal transport, and cost-saving strategies, ensuring you stay ahead in a competitive market. Whether you're looking for logistics best practices, freight forwarding tips, or industry innovations, our blog keeps you informed, agile, and always delivering smarter. Stay ahead in logistics - read, learn, and optimise with Transport Works. EXPLORE OUR BLOGS Businesses That Count on Us To play, press and hold the enter key. To stop, release the enter key. Don’t Take Our Word for It - Ask Our Clients "Working with Transport Works has been one of the best decisions I have made. They have set an industry benchmark for other suppliers within our business with innovative KPI & business metrics reporting. The reports provide me with timely and accurate information to make accurate and informed business decisions relating to our supply chain. Their TMS has automated our dispatch process and automates the carrier selection based on a set of agreed business rules that suit our business . I highly recommend using their services." JEREME BAKER GWA Supply Chain Manager - Australia and New Zealand FAQs | Logistics, 3PL vs 4PL, KPI Reporting & Sustainable Supply Chains – The Answers You Actually Need Logistics isn’t just about moving stuff - it’s about moving smart, fast, and cost-effectively. If you’re not tracking supply chain KPIs, optimising freight, leveraging 4PL strategies, or thinking sustainably, your competition is. At Transport Works, we cut through the noise to give you straight answers to the biggest questions in logistics, KPI reporting, 4PL, and green supply chains. No jargon, no fluff - just real insights that will boost efficiency, lower costs, and keep your supply chain running like a well-oiled machine. What is 4PL (Fourth-Party Logistics), and how does it differ from 3PL? 4PL (Fourth-Party Logistics) providers like Transport Works offer end-to-end supply chain management, acting as the single point of contact for logistics strategy, execution, and optimisation. Unlike 3PLs, which handle freight, warehousing, and transportation, a 4PL integrates technology, data analytics, and supplier management to create a fully connected supply chain ecosystem. Why 4PL is the Future of Logistics: ✅ Increases supply chain efficiency by 25% through centralised coordination (Source: McKinsey). ✅ Reduces logistics costs by up to 15% through freight consolidation and network optimisation (Source: Deloitte). ✅ Improves supply chain visibility with real-time KPI tracking and predictive analytics. 📊 Want to streamline your logistics with a 4PL? Learn more about our 4PL services. How can KPI reporting improve supply chain performance? KPI reporting in supply chain management tracks key performance indicators (KPIs) such as on-time delivery (OTD), inventory turnover, and freight cost per unit. Without real-time analytics, businesses risk inefficiencies, higher costs, and delayed deliveries. The Benefits of Supply Chain KPI Reporting: 📉 Cuts logistics costs by 10-20% through data-driven decision-making (Source: Supply Chain Dive). 🚛 Increases on-time delivery by 30% by identifying weak points in freight and distribution. 📦 Reduces inventory waste by 15%, improving cash flow and warehouse efficiency. 🔍 Need real-time supply chain visibility? Explore our KPI reporting solutions. What are the most important logistics KPIs to track? To ensure an efficient supply chain, businesses should track these top logistics KPIs: On-Time Delivery (OTD) – Measures the percentage of orders delivered on schedule. Formula: (On-Time Deliveries / Total Deliveries) x 100% Perfect Order Rate – Tracks shipments that arrive on time, complete, and damage-free. Freight Cost per Unit – Monitors logistics spend per shipment to identify cost-saving opportunities. Inventory Turnover Ratio – Helps businesses optimise stock levels to prevent overstocking or stockouts. Supplier On-Time Delivery Rate – Ensures vendor reliability and prevents supply chain disruptions. 📊 Want to track the right KPIs? Check out our KPI solutions. What is sustainable logistics, and how can it reduce costs? Sustainable logistics involves reducing carbon emissions, energy consumption, and waste while optimising supply chain operations. Many businesses think green logistics is expensive, but sustainability actually lowers costs and increases efficiency. Key Benefits of Green Logistics: ♻️ Companies with sustainable supply chains cut costs by up to 20% (Source: Harvard Business Review). 🚚 Electric and alternative fuel vehicles reduce fuel expenses by 30-40% (Source: World Economic Forum). 📦 Eco-friendly packaging reduces material costs and waste while improving brand reputation. 🌍 Want to implement sustainable logistics? See how we optimise green supply chains. How does real-time freight tracking improve supply chain efficiency? Real-time freight tracking provides instant visibility into shipments, reducing delays, misroutes, and theft. Without tracking, businesses risk losing control over deliveries, leading to customer dissatisfaction and higher logistics costs. Why Real-Time Freight Visibility Matters: 📍 Reduces delivery delays by 35% by identifying bottlenecks before they happen. 📊 Cuts logistics costs by 10-15% through route optimisation and predictive analytics. 🚛 Improves last-mile delivery efficiency, reducing missed deliveries and returns. 📦 Looking for smarter freight tracking? See how we use technology to improve logistics. What is supply chain optimisation, and how can it improve business operations? Supply chain optimisation ensures that every step in the logistics process is running at peak efficiency. Businesses that fail to optimise their supply chains experience delays, higher costs, and lower profit margins. Key Benefits of Supply Chain Optimisation: 🔄 Reduces inventory holding costs by 25% through better demand forecasting. 💰 Lowers supply chain disruptions by 30% with predictive analytics and AI-powered logistics. 🚚 Increases customer satisfaction by 20% through faster, more reliable deliveries. 📊 Need an optimised supply chain strategy? Discover our tailored logistics solutions. How does automation impact logistics and supply chain management? AI, robotics, and automation are transforming logistics by reducing errors, improving warehouse efficiency, and accelerating deliveries. Companies that embrace automation see faster turnaround times and lower operational costs. How Automation is Reshaping Logistics: 🤖 Warehouse automation improves picking accuracy by 99.9% and speeds up fulfillment. 📦 AI-powered demand forecasting reduces excess inventory by 35% (Source: McKinsey). 🚚 Autonomous trucking and drone deliveries cut transport costs by up to 40% (Source: World Economic Forum). 📊 Want to integrate automation into your logistics? Learn how we use AI-driven logistics technology. Wherever You Ship, We’re Ready to Deliver. Ready to experience logistics that's as global as your ambitions and as sustainable as your values? Contact Transport Works today for tailored logistics and distribution solutions that will help keep your business moving forward. AUSTRALIA 15/231 Bay Road Sandringham Victoria 3191, Australia +61 3 9989 5003 NEW ZEALAND 343 New North Road Kingsland 1021 Auckland New Zealand +64 9 630 2862 USA 2025 Guadalupe Street Suit #260 Austin Texas 78705, USA +1 512 271 2665 EMAIL US: info@transportworks.com First Name Last Name Email Phone Company Message I'm Interested in: Distribution Services B2C E-Commerce Transport Management Software (TMS) Warehousing & Filfullment Freight Quote Supply Chain Consult Import & Export Sustainability Other SEND Thanks for submitting!

Transport Works is the 4PL chaos command centre fixing freight delays, system meltdowns & driving sustainability across NZ, AUS & USA. Transport Works YOUR 4PL Chaos Command Centre Not Your Average Logistics Company. We fix warehouse sh*tshows, lost freight, WMS demons, TMS meltdowns & drive sustainability so you don’t have to. Got a supply chain that’s messier than your inbox? Perfect. Freight delays, unpredictable demand, rising costs, and sustainability pressures? Bring it on. Deliveries with deadlines so tight they should come with a warning label? Even better. The Big Why We didn’t wake up one day and think, “Let’s be a freight company.” We built Transport Works because we were done watching businesses bleed money, time, and sanity over supply chain chaos they didn’t cause but had to clean up. We exist to fix the machine behind the freight: the data, the platforms, the partner mess-ups, the midnight panic calls. So you can stop firefighting and start focusing on what actually grows your business. Bringing brutal honesty, sharp thinking, and zero excuses to every shipment. What We Believe Supply chains should serve businesses - not break them. Technology is only as good as the people who run it. Sustainability isn’t a trend - it’s a responsibility. Deadlines are sacred. And if they aren’t, they should be. SUPPLY CHAIN CONSULTING Our Mission Fix the chaos no one else wants to touch. Make supply chains smarter, faster, and greener. Be the 4PL partner your competitors wish you hadn’t found. Turn supply chain chaos into competitive advantage. BLOG What We Deliver Orders so tight they’d pass a NASA checklist, and shipping speeds fast enough to give your competitors performance anxiety. Supply chains with a conscience (because planet > profit) Round-the-clock human support, powered by coffee and stubbornness. LOGISTICS SERVICES LET'S CHAT About Transport Works: A Note From Our Founder Danyul Gleeson, Founder & Chaos Tamer-in-Chief I didn’t start Transport Works to be just another logistics player in hi-vis, nodding at spreadsheets and moving pallets from A to B. We started because I was done watching businesses bleed money, time, and sanity over supply chain chaos that should’ve been fixable. I’ve been deep in the logistics trenches - warehouses where the pick paths were sketched on pizza boxes, loading docks where panic was the only process, and boardrooms where the entire “supply chain strategy” was a shrug followed by “just ship it faster and cheaper” And everywhere I looked, it was the same brutal pattern: Broken systems Bad data Finger-pointing between partners And businesses - your businesses - paying the price. So in 2015, I called it: enough. I built Transport Works to be the 4PL logistics facilitator we always wished existed. Not just a middleman. Not just another carrier booking. But the partner who steps into the chaos and says: “Let’s fix this machine - and make it run like hell.” We’re the crew who: Makes your 3PL work smarter, not harder Lights up your KPIs like a Christmas tree (the good kind, not the panic kind) Cuts the “where’s my order??” emails at 2am And helps your business scale without burning through money, staff, or your own sanity. Because this isn’t just about freight. It’s about freeing you to focus on growth, innovation, and delivering for your customers - without drowning in operational headaches. We’re here for: The brands scaling up and needing logistics that can keep pace The warehouses levelling up and needing systems that actually work The people behind the scenes who are sick of chaos-as-usual. And we’re not stopping. We’ll keep showing up - faster, smarter, more sustainable, and more unapologetically on your side - because your supply chain shouldn’t be your biggest problem. It should be your competitive edge. Let’s turn that chaos into your secret weapon. - Danyul What is 4PL (Fourth-Party Logistics), and how does it differ from 3PL? 4PL (Fourth-Party Logistics) providers like Transport Works offer end-to-end supply chain management, acting as the single point of contact for logistics strategy, execution, and optimisation. Unlike 3PLs, which handle freight, warehousing, and transportation, a 4PL integrates technology, data analytics, and supplier management to create a fully connected supply chain ecosystem. Why 4PL is the Future of Logistics: ✅ Increases supply chain efficiency by 25% through centralised coordination (Source: McKinsey). ✅ Reduces logistics costs by up to 15% through freight consolidation and network optimisation (Source: Deloitte). ✅ Improves supply chain visibility with real-time KPI tracking and predictive analytics. 📊 Want to streamline your logistics with a 4PL? Learn more about our 4PL services. How can KPI reporting improve supply chain performance? KPI reporting in supply chain management tracks key performance indicators (KPIs) such as on-time delivery (OTD), inventory turnover, and freight cost per unit. Without real-time analytics, businesses risk inefficiencies, higher costs, and delayed deliveries. The Benefits of Supply Chain KPI Reporting: 📉 Cuts logistics costs by 10-20% through data-driven decision-making (Source: Supply Chain Dive). 🚛 Increases on-time delivery by 30% by identifying weak points in freight and distribution. 📦 Reduces inventory waste by 15%, improving cash flow and warehouse efficiency. 🔍 Need real-time supply chain visibility? Explore our KPI reporting solutions. What are the most important logistics KPIs to track? To ensure an efficient supply chain, businesses should track these top logistics KPIs: On-Time Delivery (OTD) – Measures the percentage of orders delivered on schedule. Formula: (On-Time Deliveries / Total Deliveries) x 100% Perfect Order Rate – Tracks shipments that arrive on time, complete, and damage-free. Freight Cost per Unit – Monitors logistics spend per shipment to identify cost-saving opportunities. Inventory Turnover Ratio – Helps businesses optimise stock levels to prevent overstocking or stockouts. Supplier On-Time Delivery Rate – Ensures vendor reliability and prevents supply chain disruptions. 📊 Want to track the right KPIs? Check out our KPI solutions. What is sustainable logistics, and how can it reduce costs? Sustainable logistics involves reducing carbon emissions, energy consumption, and waste while optimising supply chain operations. Many businesses think green logistics is expensive, but sustainability actually lowers costs and increases efficiency. Key Benefits of Green Logistics: ♻️ Companies with sustainable supply chains cut costs by up to 20% (Source: Harvard Business Review). 🚚 Electric and alternative fuel vehicles reduce fuel expenses by 30-40% (Source: World Economic Forum). 📦 Eco-friendly packaging reduces material costs and waste while improving brand reputation. 🌍 Want to implement sustainable logistics? See how we optimise green supply chains. How does real-time freight tracking improve supply chain efficiency? Real-time freight tracking provides instant visibility into shipments, reducing delays, misroutes, and theft. Without tracking, businesses risk losing control over deliveries, leading to customer dissatisfaction and higher logistics costs. Why Real-Time Freight Visibility Matters: 📍 Reduces delivery delays by 35% by identifying bottlenecks before they happen. 📊 Cuts logistics costs by 10-15% through route optimisation and predictive analytics. 🚛 Improves last-mile delivery efficiency, reducing missed deliveries and returns. 📦 Looking for smarter freight tracking? See how we use technology to improve logistics. What is supply chain optimisation, and how can it improve business operations? Supply chain optimisation ensures that every step in the logistics process is running at peak efficiency. Businesses that fail to optimise their supply chains experience delays, higher costs, and lower profit margins. Key Benefits of Supply Chain Optimisation: 🔄 Reduces inventory holding costs by 25% through better demand forecasting. 💰 Lowers supply chain disruptions by 30% with predictive analytics and AI-powered logistics. 🚚 Increases customer satisfaction by 20% through faster, more reliable deliveries. 📊 Need an optimised supply chain strategy? Discover our tailored logistics solutions. How does automation impact logistics and supply chain management? AI, robotics, and automation are transforming logistics by reducing errors, improving warehouse efficiency, and accelerating deliveries. Companies that embrace automation see faster turnaround times and lower operational costs. How Automation is Reshaping Logistics: 🤖 Warehouse automation improves picking accuracy by 99.9% and speeds up fulfillment. 📦 AI-powered demand forecasting reduces excess inventory by 35% (Source: McKinsey). 🚚 Autonomous trucking and drone deliveries cut transport costs by up to 40% (Source: World Economic Forum). 📊 Want to integrate automation into your logistics? Learn how we use AI-driven logistics technology. Got Logistics Woes that Need a Hero? We’re Ready. Let’s streamline your operations, cut costs, and deliver results your customers will love. Contact Transport Works today for a consultation and see how we can transform your supply chain. CONTACT US

Time-critical shipments delivered fast. Reliable express logistics & seamless transport solutions across USA, Australia & NZ. Always delivering. Express Services Faster Than Your Post-Lunch Energy Crash The Need for Speed: When Every Second Counts When time isn’t just money but the whole deal, you need a logistics partner that treats urgency like an art form. Transport Works delivers express services built for your most time-sensitive challenges, whether it’s critical documents, last-minute inventory, or urgent shipments. We’re the espresso shot of logistics—fast, efficient, and designed to keep your business buzzing. From seamless pick-ups to on-the-dot deliveries, we ensure your goods are on the move before the ink dries on the request. Rapid Response Times Because “urgent” isn’t just a suggestion. Wide-Ranging Coverage Seamless express services across the USA, Australia, and New Zealand. Advanced Tracking Real-time updates so you’re never left wondering where your shipment is. Critical Cargo Expertise From sensitive documents to high-value items, we handle it all. Express Services Across the Globe—And Beyond From the bustling streets of New York City to the sprawling coasts of Australia and the rugged terrain of New Zealand, our express services are tailored to meet the needs of diverse industries and businesses. Need next-day delivery? Same-day? Heck, even same-hour? We’ve got you covered. By combining localized expertise with global logistics know-how, we make sure your shipments arrive not just on time, but ahead of time. But speed doesn’t mean cutting corners. Sustainability remains central to our operations, with optimized routes and eco-friendly options that help reduce your carbon footprint while delivering unparalleled efficiency. Industries That Benefit From Our Express Services Healthcare & Pharmaceuticals Because life-saving shipments can’t wait. Retail & E-commerce: When fast delivery means happy customers. Technology & Electronics Urgent replacements and high-value shipments handled with care. Legal & Financial Services Secure and rapid delivery of critical documents. Manufacturing & Industrial Expedited transport for components that keep production lines running. With offices in the USA, Australia, and New Zealand, we bring unparalleled care and expertise to every shipment. Why Choose Transport Works for your Express Services? Because We Don’t Just Move Goods—We Move Businesses forward. Time Masters Deadlines aren’t just met—they’re beaten. End-to-End Service From the moment it’s picked up to the second it’s delivered, we’ve got it. Transparency Always Real-time tracking gives you the control you need. Unmatched Reliability If we promise it, we deliver it—no excuses. Sustainability Champions Express without excess waste or emissions. You May Also be Interested in: Air, Ocean, Road, Rail Logistics Supply Chain Consulting Small Parcel Distribution Sustainable Logistics Your Express Questions, Answered What is 4PL (Fourth-Party Logistics), and how does it differ from 3PL? 4PL (Fourth-Party Logistics) providers like Transport Works offer end-to-end supply chain management, acting as the single point of contact for logistics strategy, execution, and optimisation. Unlike 3PLs, which handle freight, warehousing, and transportation, a 4PL integrates technology, data analytics, and supplier management to create a fully connected supply chain ecosystem. Why 4PL is the Future of Logistics: ✅ Increases supply chain efficiency by 25% through centralised coordination (Source: McKinsey). ✅ Reduces logistics costs by up to 15% through freight consolidation and network optimisation (Source: Deloitte). ✅ Improves supply chain visibility with real-time KPI tracking and predictive analytics. 📊 Want to streamline your logistics with a 4PL? Learn more about our 4PL services. How can KPI reporting improve supply chain performance? KPI reporting in supply chain management tracks key performance indicators (KPIs) such as on-time delivery (OTD), inventory turnover, and freight cost per unit. Without real-time analytics, businesses risk inefficiencies, higher costs, and delayed deliveries. The Benefits of Supply Chain KPI Reporting: 📉 Cuts logistics costs by 10-20% through data-driven decision-making (Source: Supply Chain Dive). 🚛 Increases on-time delivery by 30% by identifying weak points in freight and distribution. 📦 Reduces inventory waste by 15%, improving cash flow and warehouse efficiency. 🔍 Need real-time supply chain visibility? Explore our KPI reporting solutions. What are the most important logistics KPIs to track? To ensure an efficient supply chain, businesses should track these top logistics KPIs: On-Time Delivery (OTD) – Measures the percentage of orders delivered on schedule. Formula: (On-Time Deliveries / Total Deliveries) x 100% Perfect Order Rate – Tracks shipments that arrive on time, complete, and damage-free. Freight Cost per Unit – Monitors logistics spend per shipment to identify cost-saving opportunities. Inventory Turnover Ratio – Helps businesses optimise stock levels to prevent overstocking or stockouts. Supplier On-Time Delivery Rate – Ensures vendor reliability and prevents supply chain disruptions. 📊 Want to track the right KPIs? Check out our KPI solutions. What is sustainable logistics, and how can it reduce costs? Sustainable logistics involves reducing carbon emissions, energy consumption, and waste while optimising supply chain operations. Many businesses think green logistics is expensive, but sustainability actually lowers costs and increases efficiency. Key Benefits of Green Logistics: ♻️ Companies with sustainable supply chains cut costs by up to 20% (Source: Harvard Business Review). 🚚 Electric and alternative fuel vehicles reduce fuel expenses by 30-40% (Source: World Economic Forum). 📦 Eco-friendly packaging reduces material costs and waste while improving brand reputation. 🌍 Want to implement sustainable logistics? See how we optimise green supply chains. How does real-time freight tracking improve supply chain efficiency? Real-time freight tracking provides instant visibility into shipments, reducing delays, misroutes, and theft. Without tracking, businesses risk losing control over deliveries, leading to customer dissatisfaction and higher logistics costs. Why Real-Time Freight Visibility Matters: 📍 Reduces delivery delays by 35% by identifying bottlenecks before they happen. 📊 Cuts logistics costs by 10-15% through route optimisation and predictive analytics. 🚛 Improves last-mile delivery efficiency, reducing missed deliveries and returns. 📦 Looking for smarter freight tracking? See how we use technology to improve logistics. What is supply chain optimisation, and how can it improve business operations? Supply chain optimisation ensures that every step in the logistics process is running at peak efficiency. Businesses that fail to optimise their supply chains experience delays, higher costs, and lower profit margins. Key Benefits of Supply Chain Optimisation: 🔄 Reduces inventory holding costs by 25% through better demand forecasting. 💰 Lowers supply chain disruptions by 30% with predictive analytics and AI-powered logistics. 🚚 Increases customer satisfaction by 20% through faster, more reliable deliveries. 📊 Need an optimised supply chain strategy? Discover our tailored logistics solutions. How does automation impact logistics and supply chain management? AI, robotics, and automation are transforming logistics by reducing errors, improving warehouse efficiency, and accelerating deliveries. Companies that embrace automation see faster turnaround times and lower operational costs. How Automation is Reshaping Logistics: 🤖 Warehouse automation improves picking accuracy by 99.9% and speeds up fulfillment. 📦 AI-powered demand forecasting reduces excess inventory by 35% (Source: McKinsey). 🚚 Autonomous trucking and drone deliveries cut transport costs by up to 40% (Source: World Economic Forum). 📊 Want to integrate automation into your logistics? Learn how we use AI-driven logistics technology. Don’t Wait—Accelerate. When tomorrow is too late, Transport Works Always Delivers. Let’s get your goods moving at the speed of business. Contact us today for express services that exceed your expectations and redefine urgency CONTACT US