What do Transport Works KPI dashboards include?

They include cost & spend analysis, DIFOT reports, freight‑as‑percentage‑of‑sales, heatmaps, predictive analytics, real‑time alerts, carrier performance benchmarking, reverse logistics tracking, sustainability metrics, inventory flow visualisation, last‑mile delivery trends, and fully customisable reports.

How do KPI dashboards improve logistics decision-making?

They deliver actionable real-time insights, benchmark carrier performance, flag delays instantly, visualise cost trends, support predictive planning, and help optimise sustainability—all in one unified view.

What is a DIFOT dashboard?

DIFOT stands for Delivery In Full On Time. A DIFOT dashboard tracks this critical metric, helping businesses monitor order fulfilment performance and identify when deliveries fail to meet both completeness and timeliness.

Can dashboards track sustainability metrics?

Yes—Transport Works KPI dashboards include sustainability KPIs such as carbon emissions per shipment, eco‑friendly delivery tracking, and energy‑efficiency metrics to support green logistics goals.

Do KPI dashboards support real-time freight monitoring?

Absolutely—they provide real‑time updates on carrier performance, delivery status, spend anomalies, inventory flow, and late‑warning alerts, enabling swift responses to disruptions.

Can dashboards be customised for my specific logistics needs?

Yes. You can tailor dashboards to highlight metrics that matter most—by region, carrier, service type, or business unit—with custom filters, heatmaps, and visuals aligned with your exact KPIs.

How does predictive analytics work in these dashboards?

Predictive analytics use historical and real-time data to forecast disruptions or spikes—like carrier delays or spend overruns—so you can act preemptively rather than reactively.

Are these dashboards compatible with existing systems?

Yes—they integrate with your current TMS/WMS/ERP systems and carrier feeds, ensuring you get a unified data view without ripping out existing infrastructure.

Who benefits most from these KPI dashboards?

Retailers, e‑commerce businesses, manufacturers, healthcare and food & beverage companies—all benefit from real‑time logistics insights that drive cost savings, performance, and sustainability.

Transport KPI Dashboards: Turning Freight Chaos into Crystal-Clear Performance

Danyul Gleeson
Jul 7
3 min read

Updated: Jul 9

Let’s face it - without the right transport KPI dashboard, your supply chain visibility is basically just...vibes.

You’ve got trucks in motion, carriers doing their thing, deliveries hitting (or missing) deadlines - and meanwhile, your ops team is juggling spreadsheets like it’s 2006. If you're not tracking the right transport KPIs in real time, you're not managing your freight - you’re guessing.

Spoiler alert: guessing doesn’t scale.

Welcome to the smarter side of logistics. Let’s talk transport KPI dashboards - what they are, why they matter, and how the right one turns freight from a cost centre into a competitive advantage.

Hands holding a tablet displaying a colorful bar graph. Warm lighting in a blurred indoor setting suggests a business environment.

📊 What Is a Transport KPI Dashboard?

A transport KPI dashboard is a real-time command centre for your delivery operations. It’s the difference between knowing your on-time delivery rate - and hoping your orders aren’t floating somewhere between Wiri and Who-Knows-Where.

It pulls in live data from:

Your TMS (Transport Management System)
Your 3PL and 4PL partners
Carrier APIs
IoT tracking devices
Customer delivery feedback

…and displays it in a visual, easy-to-digest format that lets you see what’s working, what’s not, and where it’s about to get messy.

🧠 Why Transport KPI Dashboards Actually Matter

1. Because You Can’t Optimise What You Can’t See

Your dashboard shows you:

On-time vs late deliveries (by carrier, region, product, or warehouse)
Average delivery cost per order
Freight spend by lane
Failed delivery reasons
Carbon footprint per shipment
Delivery exceptions before they hit the help desk

🎯 No more “what went wrong?” - just “here’s how we fix it.”

2. Because Your CFO Cares About Freight Costs (a lot)

Want to reduce cost-to-serve? Your dashboard should show:

Cost per kg by carrier
Dead freight percentage
Empty miles
Fuel surcharges
Zone inefficiencies

That’s how you justify a carrier switch - or prove your ops team just saved 18% with a smarter last-mile setup.

3. Because Customers Notice the Last Mile More Than the First 10

Your transport KPI dashboard is your reputation radar. It tracks:

First-attempt delivery success rates
NPS by delivery zone
Average delivery window adherence
Carrier performance vs SLA

If your delivery partner’s ghosting your SLAs? You’ll know before your customers do.

🚀 What a Great Transport KPI Dashboard Should Include

KPI	Why It Matters
On-Time Delivery Rate	It’s the gold standard of transport performance
Cost per Shipment	Shows how well you’re managing carrier efficiency
Freight Claims %	Too many claims = something’s broken (or bumping)
Transit Time by Lane	Helps you streamline slow routes
Delivery Exceptions	Catch the bottlenecks before customers do
Carbon Emissions per Shipment	Critical for ESG reporting and green logistics
Carrier SLA Compliance	Holds your partners accountable

🛠️ Need More Than Pretty Graphs?

You’re not after a PowerPoint dashboard. You want:

Real-time data integrations with your WMS and TMS
Editable views by region, team, or client
Drill-downs for root cause analysis
Scheduled email reports that don’t clog your inbox

At Transport Works, our transport KPI dashboards are built to be functional, flexible, and - dare we say - fun to use (yes, even for your finance team).

✨ Bonus: Use KPIs to Benchmark, Not Just Report

Want to be industry-leading? Don’t just stare at your metrics - use them to:

Negotiate smarter carrier contracts
Justify fulfilment centre shifts
Build out predictive demand models
Slash cost-to-serve in underperforming zones

📈 It’s not just a dashboard - it’s your data-driven playbook.

Final Thought

If you’re still running transport without a dashboard, that’s like trying to steer a freight train blindfolded - with yesterday’s weather report. 🚂

A smart, real-time transport KPI dashboard gives you visibility, control, and leverage. It’s how you keep freight moving, costs down, SLAs tight, and customers loyal.

Want to turn your transport data into decisions?

Transport Works helps businesses across Australia, NZ, and the USA build KPI dashboards that don’t just show what’s happening - they show what to do next. 📦📊🧠